Dear Valued Rudolph Bros. & Co. Customer:
For the last several months, the severe weather in Texas and the recent Gulf Coast storms have caused severe supply chain disruption and raw material shortages due to chemical plants being forced to shut down. The domino effect of these closures along with the global freight shipping, logistics disruptions, product Force Majeure, labor shortages and COVID-19 restrictions are impacting Rudolph Bros. & Co. ability to supply some products to our customers on a timely basis.
Please accept this letter as Rudolph Bros. & Co. notice of potential delays due to causes beyond our reasonable control. This is an unprecedented situation, unlike any supply chain challenge that Rudolph Bros. & Co. has experienced in our history. We are working diligently with our suppliers/manufacturers to obtain the most up-to-date information and we will continue to share updates as new information becomes available.
Please be assured that we are doing everything we can to obtain this necessary material to keep our customers in production. Contact our dedicated Rudolph Bros. & Co. Customer Service Team if you have specific questions or concerns at 800-375-0605 option 4 or email us at email@example.com.
Sincerely,William A. Coontz Jr.PresidentRudolph Bros. & Co.
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