How often do read an email or text message and add a "voice" to that text?  We all do it.  We also tend to add emotion or spin to it as we read it.  We need to remember that it's JUST "text".  These are letters and words on a page of sorts.  Most agree that capital letters mean somebody is YELLING at you, but we don't have fonts for "happy", "sad", "angry", "confused", or "sarcastic".  Maybe we should, but we don't...yet.  If we read the email or text message again, and take are self-imposed emotion out, did we just change the message?  Sometimes it definitely does.  So, what does all this mean?  When it doubt, and when you need some clarification, have a conversation.

A "conversation" according to Googles dictionary is "a talk...between two or more people, in which news and ideas are exchanged."

That's right!  Use that smart phone as an actual phone and call the person that sent the message.  The conversation will give you the tone of the message and your questions can be answered.

It might seem easier to just send some "text" as a reply, but don't short yourself.  Have a conversation.

Besides, conversation is good for all of us.